1. Australian Privacy Principals
(a) Integria Healthcare (Australia) Pty Ltd ACN 096 496 212
("Integria" and "our", "we" or "us") is committed to protecting and
maintaining the privacy of users of our websites and other means of
communication, including email, telephone and social media.
We understand and appreciate that our users are concerned about
their privacy and the confidentiality and security of any
information that may be provided to us.
(b) We are subject to the CommonwealthPrivacy Act 1988and
accordingly will adhere to the Australian Privacy Principles (APPs)
when collecting, using, disclosing, securing and providing access
to personal information. The APPs define personal information
as information or an opinion relating to an individual which can be
used to identify that individual. We only collect personal
information that is necessary for one or more of our legitimate
functions or activities and we only keep it for as long as we may
require it for our legitimate business purposes.
protecting your privacy by disclosing to you the ways in which we
deal with your personal information, particularly in the online
to change and are not intended to create a contract between us and
any user of our websites or person who provides us with personal
2. Personal Information Collection
(a) Our websites may invite you to register and provide
information about yourself.
(b) The extent and type of personal information we receive from
you and hold depends on the information you provide to us through
our contact mailboxes and/or through the registration processes to
gain access to our websites and our services.
(c) In order for us to provide you with access to particular
websites we may require your name, address, contact details,
occupation and information about your personal preferences and
circumstances. We may also review your credit history for the
purposes of providing you with a credit account. The type and
amount of information necessary will vary depending on your
(d) We understand the importance of protecting children's
privacy, especially in an online environment. Our sites are not
intentionally designed for or directed at children under the age of
18 years. It is our policy never to knowingly collect or maintain
information about anyone under the age of 18 without consent.
3. Use and Disclosure of Personal
(a) We use the personal information which you provide to
personalise your experience and to deliver the websites and
services most suited to your needs.
(b) We may use your personal information to respond to your
requests, to provide you with information about our websites and
our products and services, to provide you with a credit account to
make purchases through our website, and to perform our services.
For example, if you send us an e-mail message requesting
information about us, we will use your e-mail address and other
information you supply to respond to your request.
(c) We may use your personal information to inform you about
other products, services and special offers from time to time,
however, we will give you an opportunity to decline to receive such
(d) The personal information you provide to us will be retained
only for as long as necessary to fulfil the purposes for which the
information was collected or as required by law.
(e) We do not share personal information with third parties
except as necessary to carry out our services or as required by law
or other legal processes, and we never sell your personal
(f) We may store or back up data including your personal
information using "cloud" service providers, which may result in
data containing personal information being held on overseas
servers. The nature of the internet is such that we are not able to
determine with certainty the location of servers that may store
that data. We will endeavour to only use reputable "cloud" service
providers and to take reasonable steps to require such "cloud"
service providers also act in compliance with the Australian
4. Data Quality and Access
(a) We take reasonable steps to ensure that the personal
information we collect, use or disclose is accurate, complete and
(b) Our website provides you with an opportunity for you to view
and update your information as and when required. You can also
advise us of changes by e-mail or via our website.
(a) "Cookies" (small text files placed on your computer when you
first visit our website) are used on some parts of our website.
Most browsers now recognise when a cookie is offered and permit you
to refuse or accept it. If you are not sure whether your browser
has this capability, you should check with the software
manufacturer, your company's technology help desk or your internet
(b) Cookies are primarily used to enhance your online experience
and are not used to track the navigational habits of identified
visitors, unless we obtain your permission to do so. If you visit
our website to read or download information much of the information
we do collect is statistical only (for example the domain from
which you access the Internet, the date and time you access our
site, and the internet address of the website from which you linked
directly to our site) and is not personally identifiable. We use
this information about the number of visitors and their use of the
site in aggregate form to make our site more useful and attractive
6. Data Security
We have technological and operational security policies and
procedures in place to protect your personal information from loss,
misuse, alteration or unintentional destruction.
7. Disposal and Destruction of your Personal
If we no longer need to hold your personal information, we will
take reasonable steps to destroy or permanently de-identify that
8. Further Information
We recognise our responsibility for protecting the online
privacy of your personal information. If you have questions or
comments about our administration of your personal information,
please contact us via our Contact Us page. You may also use this
page to communicate any concerns you may have regarding compliance
9. Changes to this Policy
From time to time, it may become necessary for us to review or
Any changes will be made as and when required, and an updated
version of our policy will be posted on our website.